Fastcomet is a hosting company started over nine years ago. Founded by an elite group with more than twenty years of web hosting experience, it’s designed to offer the speediest hosting option out there. While their home town is San Francisco, they have outsourced their data centers in Europe for a better worldwide service. Fastcomet provides cloud hosting PaaS (Platform as a Service) options, distinguishing it from many other hosting providers.
But how does this hosting service provider hold up to the stiff competition? When choosing the best web host for you, it’s essential to have as much information as possible. Luckily, our Fastcomet review is here to help.
We compare all the different facets to consider when choosing your web hosting provider. These include the key aspects of the service’s performance, hosting plans price, hosting account, customer satisfaction, customer support, and any special features. Our definitive Fastcomet review will break down all this information and make it clear whether the service is a good fit for you.
Considering the options for your web host, but not sure where to start? Our Fastcomet review and alternatives will help you make a more informed choice.
Is Fastcomet Good: The Bottom Line Up Front
Fastcomet is dedicated to providing a super speedy cloud-based hosting service. It does this in a variety of ways, including its well-dispersed data centers. The company was established not too long ago and is not big in size. However, it promises to keep up with the big dogs. They are known for being highly transparent (with names and images of workers easy to find through their site) and have the stats to back up their bold claims.
- High Levels Of Uptime. Fastcomet’s homepage shows the strong uptime it offers customers and does so in comparison to its main competitors. It offers uptime consistently over 99% and often has months of 100% uptime.
- Excellent Customer Support. The company’s customer support is well known for its high quality. The support team is chosen specifically because of their experience, so there shouldn’t be any problem they can’t solve. They offer a live chat service which pops up immediately for any visitors the site. It’s also a real person, rather than a bot, who helps out in the live chat.
- Money Back Guarantee. Fastcomet offers a longer than standard opportunity to get a refund – forty-five days, to be exact. This gives you over a month to be sure you’re happy – plus, shows how confident the company is in their service.
- Top Notch Backups. The host provides free daily backups to any site you host through them, which is amazing (and quite rare when you’re trying to host on a budget). The company also stores backups for you and allows you to restore your site to an older version in just a matter of clicks.
- Easy Migrations. It makes website transfer from one host to their service super easy. The customer support team take care of the move for you, so it’s totally stress and labor free.
- Lifelong Domain. If you choose to host through Fastcomet, they offer a free domain for life. This is an amazing deal which is super rare to find. Many web hosting services offer a year or two for free, but then they can jack up the price in years to come. With this service, you don’t have to worry about that.
Cons & Problems
- Speed Issues. In spite of the claims (and the name) some users report issues with load time when using this option. It advertises a lower time than many find in actual speed tests. This can be problematic, particularly if load time is something that’s super important to you.
- One Site Only. With the cheapest plan, the service only allows you to host one website at a time. If you want any more than that, you’re going to have to pay extra.
Real Customer Reviews: What People are Actually Saying
Good Things People Are Saying
People love the high level of customer support this service offers. It makes moving to the service easier, plus keeps any potential issues at bay. People mentioned that they had little time to withdraw from one server to another. The support team made the process super easy and paid lots of attention.
Excellent Performance for Good Value
People also draw attention to the incredibly high quality levels of service you get through this company – particularly when you factor in the price.
when it comes to hosting the main thing I look in them is their reputation and quality of servers, so far fast comet has been up to my reputation. The speed of their servers are impressive, SSD powers them, and in the cloud, the server speed exceeds the expectation. even for the shared servers, the speed is so great that your website loads within the blink of an eye. the pricing scheme is another interesting thing about fastcomet, unlike most of the hosting providers out there they have very clean and straightforward pricing. the pricing is locked and does not change when you renew. they offer a free domain along with the hosting service which is really cool. they also offer free site migration for new users and I think that’s a great thing and it helps the newbies get going without much hassle of website migrations. the support is also good, and they always reply in time.Tom P., g2crowd.com
Users also commonly mention the excellent speeds offered by the service. The ability to select a server location makes it easy for you to get your site’s load time as quick as possible.
Bad Things People Are Saying
Lack of Trial
Some users dislike the fact that the service doesn’t have a trial period – although, the money back guarantee can make up for that a lot.
the 7-day cloud hosting trial provided them might not be enough to completely test their service. another thing is the $20 service fees when we take to pay them monthly which is absolutely frustrating. there is no additional option to buy dedicated IP when you’re using shared hosting in fastcomet.Nathan C., g2crowd.com
Steeper Learning Curve
Fastcomet has its own control panel and specific tools that are unlike other servers. This can make it more difficult to get the hang of, especially if you’re used to another service provider.
There are so many tools that I don’t know how to use them to benefit me the most. A walk-though to showcase the tools would be great. An explainer on how to implement them could be in separate videosJyles M., g2crowd.com
Website Set Up and Development
Does Fastcomet Offer WordPress Hosting Specifically?
Yes, you can install WordPress magento on all of the different packages.
Do You Get a Free Domain Name When You Sign Up? (Some Hosting Providers Offer This)
Not only do you get a free domain name, but it’s for life. This is almost unheard of in terms of excellent value.
Do They Have Nameservers or Offer DNS Services?
As soon as you sign up, you’ll receive a DNS in your welcome email.
Migrating a Site To Fastcomet (and Transferable Installs): How Easy Is It?
Many users draw attention to how easy it is to transfer. This is largely as a result of its amazing customer support team, which helps out a lot.
Fastcomet Control Panel (Cpanel): Do They Offer One To Manage Your Hosting?
Every package offered by the company has an easy to use cPanel.
FTP & SFTP: How Easy Is It to Connect?
Fastcomet makes it very easy to connect, plus offers a dedicated tutorial, here.
Do They Offer Staging Environments and Temporary Urls?
Fastcomet offer both staging environments and temporary URLs as standard.
Templates & Blueprints: Do They Offer Site Setup Templates?
There are a selection of site templates available here.
PHP Versions: Do They Support Legacy and The Latest Versions?
Fastcomet support all version of PHP included Legacy. They also have tutorials available here.
Do They Support Git or Command Line Tool Integrations?
Yes, it supports Git. They have a full cPanel explanation available here.
SSH Connection: Do They Support It?
Yes, it supports a SSH connection across their shared hosting plans.
Fastcomet Speed & Load Time
Fastcomet uses worldwide VPS server locations to maximise speed and load time. You can test the speed from your set location through this page.
Services and Goodies Offered With Hosting
Uptime, Outages & Down Time
Fastcomet offers excellent uptime, which is often up to 100%. There is little down time and outages when using the service.
Do They Offer a CDN With Hosting?
Yes, the company offer a free CDN with each of their hosting VPS plans.
The company offers both shared hosting and dedicated servers.
Https: Do They Offer SSL Certificates or Letsencrypt?
Yes, Fastcomet prioritizes its customer security with GlobalSign SSL.
How Do Site Backups Work?
Fastcomet offer daily backups, plus stores all your information on a different server. You can easily restore to another version of your site.
Redirects: Do They Support Server Level Redirects?
Fastcomet does offer server level redirects. For more information, check out this page.
Do They Support Multisite & Subdomains?
With the cheapest Fastcomet plan, you can only host one site. However, their other plans offer multisite options.
Does Fastcomet Offer Email Hosting?
Yes, the company offers email hosting. More information is available here.
Security & Past Hacking Incidents
Fastcomet is known for taking customer security seriously. There are no past incidents of note, or any worrying information regarding the service.
Fastcomet Pricing, Plans & Money Back
Pricing, Packages & Plans
There are three plans the company offers. The cheapest is StartSmart, which offers a free domain name for life, space for a single website, 15GB of SSD space with unmetered traffic, and costs $2.95/month.
The second tier is called ScaleRight. With this option, you get a free domain name for life and fixed renewal rates, multiple websites and almost double your SSD space. This option costs $5.95/month. FastComet’s priciest plan offers more GD RAM space and the ‘RocketBooster’ speed option. This plan costs $9.95/month. There are no hidden costs with the provider, including no renewal or setup fee.
Do They Have a Monthly and Annual Plan Payment Option?
You can pay for your hosting services as is convenient for you.
Do They Offer Unmetered or Unlimited Bandwidth Plans for Hosted Websites?
Yes, unmetered or unlimited bandwidth plans are standard on every shared hosting plan.
How Does Canceling a Plan Work?
It’s quite easy to cancel a plan. Fastcomet gives extensive information on cancellation here.
Promo Codes & Discounts: Do They Have Special Offers?
You may be able to find a Fastcomet deal by using online search engines. Make sure you check before purchasing to save the most money possible!
Does Fastcomet Have a Satisfaction or Money-Back Guarantee?
Yes, Fastcomet has a super-long forty-five day money back guarantee on all of their plans.
Customer Service and Support
Fastcomet Phone Number: Do You Get a Real Person?
There’s no phone contact with Fastcomet – however, their live chat options are excellent. The chat box appears automatically for any visitors to the wordpress site and puts you in immediate contact with a real person (rather than a bot). These people are all experts in customer support and super friendly and helpful. In spite of the lack of phone number, the customer support options with Fastcomet are second to none.
Fastcomet Alternatives: What We Would Recommend Instead
While we’re big fans of the Fastcomet service, it may not be for everyone. We’ve reviewed tons of other hosting platforms to help you find the best fit for you.
Alternatively, we also offer some direct comparisons of different platforms and hosting packages on the web. Check out our Wix Vs. Bluehost comparison, and our Dreamhost Vs. Hostgator comparison for more information.
If you’re into the idea of Fastcomet and think it would be a good fit for you, visit their site here.
Have you ever used Fastcomet? Do you have a different favorite hosting provider? Let us know in the comments below!